For decades, organizations have relied on documents written in unnecessarily complicated ways.
The result? Confusion and frustration for the people who need to use them: customers, clients, members, patients, citizens, staff... everyone.
Plain language changes that.
When documents are written clearly, people can understand them quickly and make informed, confident decisions about their lives, their health, their work, their organisations. Everything that matters.
But this raises a question: How do you train thousands of people across business and government to write in plain language?
You could create an online training course. But most online learning is… well, dull.
You could rely on AI. But AI still needs humans to guide it properly: people who know how to brief it, review the output, and ensure the document’s meaning and tone are right.
So, we asked a different question: How do you make workplace learning engaging?
The answer was simple.
You turn it into a game. An online game where players learn how to write plain language documents while solving challenges, making decisions, and competing with others.
Learning by doing. Learning by playing.
That idea became The Plain Game, the first game by In-Game Learning.
Plain language documents help readers to make informed, confident decisions about their lives, their health, their work, their organizations. Their everything.
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